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Software Process Improvement Essentials: The Right Mix

process management
A Time of Transition
The unprecedented growth and reach of the World Wide Web combined with the advent of low-cost personal computers has led to a revolution and ever-more widespread understanding of technology. The money being made online is no happenstance.

We are at the cusp of an important transition. More and more people and businesses are realizing that information technology can be profitable, and what follows is acceptance of the fundamentals of software process improvement. As executives embrace software process improvement, they must use their leadership skills to properly delegate and effectively regulate the flow of work.

Making systems that are already in place work better, faster, and more efficiently is an issue of increasing importance across many industries. In our IT community, we often find that the amount of development done as a community is getting smaller and smaller…and then you open the door to the every-increasing challenge of keeping everything running and maintaining satisfied and loyal customers.

As director of special programs at Carnegie Mellon University’s Software Engineering Institute, Mike Phillips is responsible for leading the CMM Integration workforce in developing, maturing, and deploying the CMMI Product Suite to government and industry organizations. David Rico is a software process improvement and technology consultant specializing in cost, benefit, and return-on-investment analysis for a variety of government and corporate entities. He has been in the field of computer programming since 1983, serves as an international keynote speaker and lecturer, and is a well-published author.

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